Do You Know How To Spot A Scam?
- Scammers use email or text messages to trick you into giving them your personal information.
- They may try to steal your passwords, account numbers, or Social Security numbers. If they get that information, they could gain access to your email, bank, or other accounts.
- Scammers launch thousands of phishing attacks like these every day — and they’re often successful.
- Scammers often update their tactics, but there are some signs that will help you recognize a phishing email or text message.
- Customers lost $3.3 billion to phishing and other fraud in 2020.
Protecting Yourself from Phishing Attacks
- Email - Watch for any email that asks you to click a suspicious link or provide personal information. Banks don't ask that.
- Text Message - Your bank will never ask you to give personal information via text message.
- Phone Calls - If you didn't expect a phone call from the bank, it could be a scam. Don't provide any personal information, just hang up and call the bank yourself.
Scammers often update their tactics, but there are some signs that will help you recognize a phishing email or text.
Phishing emails and text messages may look like they’re from a company you know or trust. They may look like they’re from a bank, a credit card company, a social networking site, an online payment website or app, or an online store.
Phishing emails and text messages often tell a story to trick you into clicking on a link or opening an attachment.
- They may say they’ve noticed some suspicious activity or log-in attempt
- claim there’s a problem with your account or your payment information
- say you must confirm some personal information
- include a fake invoice
- want you to click on a link to make a payment
- say you’re eligible to register for a government refund
- offer a coupon for free stuff
If You Suspect A Phishing Attack
- If the answer is "No" it could be a phishing scam, review the message without clicking any links, if not recognized report the message and delete it.
- If the answer is "Yes", contact the company using their company website or phone number. Not by clicking the links inside of the email or text message.
- If you get a phishing email or text message, report it. This information can be used to help fight scammers.