We're making big changes to our website!

The  first thing you will notice is that it will look a little different. It will also have easy navigation and convenient new features, including enhanced compatibility for various devices, making it more responsive than our previous design. But rest assured, you will still be able to get to online banking directly from the top right of the home page.

  • The other prominent change is in the website address. Our website will soon be nationalcapitalbank.bank instead of the current .com address.
  • The change to a .bank domain means an added level of security for our customers - Only banks can use a .bank address, and we are required to meet rigorous security requirements and standards to ensure our site has the best protection against potential cyberattacks. 
  • Our email addresses will also change to @nationalcapitalbank.bank
  • You don't need to do anything special to access our new site. Even if you enter our old address, you will be automatically directed to the new site. 

 What is .BANK?

.BANK is a gated domain, like .gov or .edu, but for verified banks. Replacing .com, which can be purchased by anyone, .BANK quickly verifies that the website or email is authentically from our bank, so you can interact with confidence when you see the ‘.BANK’ at the end of our email address and website URL.

Will your email addresses also change?

Yes, we will also be changing our email addresses from @ncbwash.com to @nationalcapitalbank.bank. And just like the automatic redirect for anyone using our old website address, you will still be able to send us emails to our old email address. Both will automatically go to the new site and address.

How is .BANK more secure?

All banks are verified and authenticated by fTLD, the .BANK administrator, prior to registering their .BANK domain, and re-verified annually thereafter. This ensures everyone using a .BANK domain is an eligible organization. Hackers and bad actors can’t get a .BANK domain to create lookalike domains for phishing and spoofing, as they can in ‘.com’ and other publicly available domains.

With the ‘.BANK’ visual authentication cue in place you can quickly confirm emails and websites of ours are real, and avoid interactions that could lead to identity theft and financial fraud. This authentication is also an additional layer of protection for our internal and vendor communications, helping us to further secure against potential breaches.

All banks within the .BANK domain must also implement additional Security Requirements to help secure their sites and email, and protect them, their vendors and their customers from phishing, spoofing and other cyberattacks. All banks using .BANK are monitored for compliance with these security requirements on an ongoing basis.

You will be able to authenticate our emails and website simply by looking for the .BANK (rather than .com) at the end of our email address and our website.  If its not .BANK it's not us!

You're the first ".BANK" I've seen, why haven't all the other banks moved?

The move to .BANK is a business decision every bank must make, and plan for, based on its own priorities and resources. We decided it was a priority for us to enhance our security and provide our customers with an easy way to authenticate our email communications and website so we’ve made the move to .BANK.