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LOCKBOX
   SERVICE

The National Capital Bank provides Payments Processing and Lockbox Service for businesses or organizations that have a significant flow of receivables or donations.  Our service is designed to save your organization time and money, Lockbox Service gives you these key benefits:
  • You can have same-day credit for all of your transactions.
  • Posting to your accounting software or updating your database can be as simple as pointing and clicking.
  • The National Capital Bank can probably provide this kind of service at less than your current costs.

We’ll process any type of payment and eliminate exceptions:  Many traditional Lockbox Services are unable to process some types of transactions, and actually create more work as a result.  But The National Capital Bank can process all types of payments, including those that typically are troublesome exceptions, such as:

  • Incorrect document sizes
  • Un-encoded documents
  • Incorrect payment amounts
  • Group payments
  • Check only payments

There’s no need for manual posting, data entry, photocopying and reconciling – or the typical resulting delays -- so you get more accurate, efficient, dependable, fully automated processing for all transaction types.

Most Lockbox Systems can’t offer you the full range of tailored benefits we can:

Transaction Recall: We can create and maintain a database of your payers, including an account number or member number, your customer’s name, the amount of the last payment and a unique recall index number. The index number is automatically created for payments without coded coupons.

Bar-coding: Our system supports traditional document encoding formats such as MICR or OCR, and we can also accept newer barcoding as well. Barcode documents are easy to produce and are readily accepted by customers -- and they provide excellent readability, so exceptions and miss-reads can be reduced.

Payment by credit card: If your remittance document includes a place for your customer or member to enter a credit card number and expiration date, our equipment can authorize, process and report these transactions as easily as other processed payments.

Group transactions: Single checks for multiple remittance items are no problem, and we can provide you with a list of accounts that have been paid this way.

Exception transaction handling: Our online database of your payers gives us the ability to maintain individual exception instructions. With your written authorization, we can place a notification or hold warning on any individual payer’s account, or require verification of funds before our operator processes the payment.

Customized remittance transaction reporting: If your organization is computerized, we can provide you with customized electronic files for posting your receivables or updating your database. Your files, reports and images are sent to a secure web site for your review 24/7. From this web site your can search, view, print or download your files. This search engine allows you to search by different fields such as batch number, check number, amount of check, account number and date.

ACH Conversion: Our equipment can convert a check that’s captured into an ACH debit, so you save deposit-side charges by not sending back checks.

Complete Record Scanning: We capture the front and back of every check and coupon, even full page documents, and create a file to send to you. That means there’s no need for you to modify your existing coupons or move scan lines.

Opening envelopes, sorting checks and keying them into your system, maintaining records, and taking the deposit to the bank … all of this can tie up an employee, burn up time, and produce a lot of headaches in the process.

Reducing your paperwork, payroll and record keeping are all great reasons to use The National Capital Bank’s Lockbox Service. But perhaps the best reason is that your monies are deposited directly, the day we receive them. No more running across town to make a deposit.

Small and large operations can benefit from this service. You can save with as few as 500 checks a month – and if you process thousands, the savings can be really significant. That’s why many accountants are recommending outsourcing payments processing. We can help you determine how much you’ll benefit, and tell you more about this great service. Simply give us a call at 202-546-8000 for a no-obligation appointment.


Contact us if you have questions about our lockbox service in the Washington DC Metro Area.


We always look forward to hearing from our customers. If you have any questions, comments, or concerns about National Capital Bank and the services offered, please don't hesitate to contact us today.

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