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Security & Privacy

Protecting your account and personal information is our top priority 


Security Reminders about Economic Impact Payments (Stimulus Checks)

We remind you to be aware and vigilant that this is a time when scammers are in full force trying to take advantage of the situation.

 

As eligible Americans prepare to receive their economic impact payment from the government, fraudsters are ramping up their efforts to scam people out of their payment. To help consumers protect themselves, we want to remind you of the five most common scams to watch out for:

 

  1. Offers for early access to your payment. There is no exact timeline for when eligible consumers will receive economic impact payments. Anyone who promises early or fast payment in exchange for personal information is most likely a scammer.
  2. Communications that use suspicious phrases. The IRS has stated that the official term for payments is “economic impact payment.” If you receive any correspondence using the phrases “stimulus check” or “stimulus payment,” it may be a clue that a fraudster is trying to take your cash.
  3. “Phishy” emails or texts. Government agencies will never correspond through email or text message. If you receive a message with a link asking you to register online in order to receive your economic impact payment, you are most likely being scammed. Do not click on the link.
  4. Bogus phone calls and texts asking for personal information. If you receive a phone call or text from someone claiming to be from your bank or a government agency asking to verify your personal information, hang up immediately and call your bank or report it to the IRS.
  5. Phony checks. Some scammers will send out fake checks—with either the correct or incorrect economic impact payment amount—and require the recipient to verify personal information in order to cash it. The only mail correspondence you should receive will come from the IRS in the form of a letter with information on how the economic impact payment was made and how to report any failure to receive the payment.
 
The IRS is developing an online portal so you can check the status of your information and your payment. That portal—which will be called “Get My Payment”—is expected to be available by April 17. In addition, the IRS has launched a new web tool allowing quick registration for those who don’t normally file a tax return. For the most up-to-date information, visit irs.gov/coronavirus
 

What we are doing to help

We recommend reviewing the following information about staying safe online.     

  • Do not provide personal information in response to an email or phone 
  • Do not click on links to NCB's online banking log in within emails; we will not send you an email with a direct link to your online banking account 
  • Log in to your online banking to check balances and verify contact information
  • Lock down your login ensuring passphrases are lengthy, unique and safely stored and adopting strong authentication for added protection and are updated often. 
  • Update your system and software by having the latest updates for security software, web browsers and operating systems to help keep cybercriminals at bay.
  • Look for the lock symbol and verify the correct website address or URL.  The lock symbol means the website is using security – and that’s a good thing!  It’s the secure, encrypted connection between your web browser and the server so that other people such as hackers cannot obtain information.  NCB’s website address is www.nationalcapitalbank.com and when accessing your online banking the URL will display with the NCB icon and https://
  • Back up your personal data with electronic copies of your most important files – things like medical records, financial information and family photos and set a schedule to do so regularly throughout the year.

For more tips on online safety visit StaySafeOnline.org 

and check out this video

3 Easy Steps to Keep Your Data More Secure 


 
Credit Reporting Agencies
 Equifax  Experian  TransUnion
P.O. Box 740241
Atlanta, GA 30374
800-997-2493
P. O. Box 2104
Allen, TX 75013
800-311-4769
P.O. Box 1000
Chester, PA 19022
800-888-4213


Monitor Your Accounts

You should check your credit report to ensure accurate account activity has been reported at least once a year.  You can request a copy of your credit report from any of the providers above, as well as sign up for monitoring services offered by various companies online.

NCB also offers Visa® Purchase Alerts which allows you to receive an email or text message when your card has been used.  Enroll in Visa Purchase Alerts (Opens in a new Window) (Opens in a new Window) today and get the peace of mind of knowing where your money is going.

Notify us immediately if your NCB Visa Check Card, ATM Card or Credit Cards have been lost or stolen.
 

 Additional Resources