Security & Privacy

Protecting your account and personal information is our top priority          

 

Consumer Alert: #KeepMyBankingPrivate

As your community bank, we care about you, your finances, and your account with NCB, so we want to let you know the facts about concerning developments around public policy that could expose your financial privacy.

If passed, the proposal would require financial institutions like ours to report all deposits and withdrawals – above $600 on all personal and business accounts to the IRS, regardless of tax liability.  This indiscriminate, comprehensive bank account reporting would create an unacceptable invasion of privacy for our customers that could harm small businesses.

We encourage you to take action to keep your banking private by contacting your congressional representatives today. 
 
For more information please visit banklocally.org/privacy.

 


 

Security reminders about staying safe online

We remind you to always be aware and vigilant when transacting business online.  

 

  • Do not provide personal information in response to an email or phone 
  • Do not click on links to NCB's online banking log in within emails; we will not send you an email with a direct link to your online banking account 
  • Log in to your online banking to check balances and verify contact information
  • Lock down your login ensuring passphrases are lengthy, unique and safely stored and adopting strong authentication for added protection and are updated often. 
  • Update your system and software by having the latest updates for security software, web browsers and operating systems to help keep cybercriminals at bay.
  • Look for the lock symbol and verify the correct website address or URL.  The lock symbol means the website is using security – and that’s a good thing!  It’s the secure, encrypted connection between your web browser and the server so that other people such as hackers cannot obtain information.  NCB’s website address is www.nationalcapitalbank.com and when accessing your online banking the URL will display with the NCB icon and https://
  • Back up your personal data with electronic copies of your most important files – things like medical records, financial information and family photos and set a schedule to do so regularly throughout the year.
  • For more tips on online safety visit StaySafeOnline.org  

For additional information on how NCB is helping our customers protect their information online, please check out our                   Be Cyber Smart Fraud/Cyber Training: Threats and How to Mitigate Them

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Credit Reporting Agencies
 Equifax  Experian  TransUnion
P.O. Box 740241
Atlanta, GA 30374
800-997-2493
P. O. Box 2104
Allen, TX 75013
800-311-4769
P.O. Box 1000
Chester, PA 19022
800-888-4213


Monitor Your Accounts

You should check your credit report to ensure accurate account activity has been reported at least once a year.  You can request a copy of your credit report from any of the providers above, as well as sign up for monitoring services offered by various companies online.

NCB also offers Visa® Purchase Alerts which allows you to receive an email or text message when your card has been used.  Enroll in Visa Purchase Alerts (Opens in a new Window) (Opens in a new Window) today and get the peace of mind of knowing where your money is going.

Notify us immediately if your NCB Visa Check Card, ATM Card or Credit Cards have been lost or stolen.


 Additional Resources