Lost or Stolen Cards

To report a lost or stolen card, please contact us immediately


For NCB Visa® Debit Cards or ATM Cards

  • To report a lost or stolen Visa® Debit Card or ATM card, please call 800.754.4128.
  • If you are enrolled in SecurLOCK Equip, our debit card control solution, you can turn off your card right from your mobile phone.  

Visa® Credit Card

  • To report a lost or stolen National Capital Bank Visa® Credit Card please call 800.883.0131.

For additional assistance with other banking matters, please visit our Contact Us page.